THE SMALL BUSINESS OPERATING SYSTEM
Streamline Small Business Workflows with
Intentional Automation Recipes
Enhance Your Business 24/7: With our automation workflows, we can enhance your business with AI and automate most if-not-all your business sales and marketing
YOUR COMPLETE OPERATING SYSTEM
Our platform provides functionality and automations from all of these pricey tools and more!
Eliminate the hassle of juggling multiple software tools and let automation take your business to the next level. Our all-in-one platform integrates essential functions, streamlining workflows and reducing costs while boosting efficiency. Focus on growing your business and delivering exceptional customer experiences with a seamless system that handles operations effortlessly. Unlock smarter processes and see how automation fuels your success.
Voice AI - Your 24/7 Phone Assistant
Never miss a call again with AI-powered voice automation that handles inquiries, bookings, and customer support around the clock. Voice AI acts as your always-available phone assistant, answering calls, gathering information, and providing instant responses to common questions. Whether it’s scheduling appointments, taking messages, or directing calls, this intelligent system ensures your business stays responsive—even outside of working hours.
Enhance customer experience with natural, human-like interactions that feel personal and efficient. Voice AI seamlessly integrates with your existing workflows, reducing the need for manual call handling while freeing up your team to focus on high-value tasks. With real-time transcription, data capture, and smart call routing, you can improve efficiency and customer satisfaction while keeping your business running smoothly 24/7.
Reputation Management
Boost your reputation and attract more customers with our automated review management system. Using a seamless blend of SMS and email outreach, our platform encourages satisfied customers to leave positive reviews while addressing concerns before they become issues. This proactive approach ensures a steady stream of authentic, high-quality feedback that enhances your credibility.
With automated follow-ups and strategic timing, you can consistently generate five-star reviews without the manual effort. Strengthen trust, improve visibility, and build a reputation that sets your business apart. Let automation handle the process while you focus on delivering exceptional service.
Customer Database (CRM)
Stay organized and maximize customer relationships with our intelligent CRM, designed to capture, store, and manage all the essential data from your AI chatbots and automations. Every interaction, from inquiries and bookings to follow-ups and transactions, is seamlessly logged, giving you a complete view of your customers in one centralized platform. With real-time updates and easy access to past interactions, you can personalize communication, anticipate needs, and enhance customer experiences effortlessly.
Automated workflows ensure no lead goes unnoticed, while AI-driven insights help you make data-backed decisions to improve engagement and retention. Track conversations, streamline outreach, and nurture relationships with minimal effort. With our CRM, your business stays connected, responsive, and ready to scale—so you can focus on what matters most: growth and customer satisfaction.
24/7 Phone Call Answering
Our Agents Are Always Available
Never miss an important call again with our AI-powered voice agents handling inquiries, bookings, and customer support around the clock. Our intelligent system answers calls instantly, gathers relevant information, and provides real-time responses—ensuring every customer receives the attention they deserve. Whether it’s scheduling appointments, answering FAQs, or directing calls, our voice AI operates seamlessly to keep your business running smoothly.
With advanced automation and natural-sounding conversations, your customers get a professional experience every time they call. Reduce missed opportunities, improve response times, and free up your team to focus on high-value tasks. Let our AI-driven agents take the calls so you can concentrate on growing your business.
Reputation Management On Autopilot
Our Agents Have Your Back!
Take control of your online reputation effortlessly with AI-powered automation that works around the clock. Our intelligent system handles review requests, monitors feedback, and responds to customers in real time, ensuring your brand maintains a five-star presence. By seamlessly integrating SMS and email outreach, we help you capture positive reviews while resolving issues before they escalate.
With automated follow-ups and smart analytics, you’ll stay ahead of customer sentiment without lifting a finger. Reduce manual effort, build trust, and enhance your credibility with a reputation management system that works for you. Let our AI-driven agents keep your business in the spotlight while you focus on delivering top-tier service.
A Single Data Source For Your Customers
All Your Relevant Customer Info!
Manage your customer relationships effortlessly with our simple, easy-to-use CRM that keeps all important data in one place. Every interaction—whether from AI chatbots, voice calls, or automated workflows—is captured and stored for quick access, giving you a complete view of your customers at all times. Track inquiries, purchase history, communication logs, and preferences in a centralized system designed to improve efficiency and personalization.
With an intuitive interface and seamless automation, your team can quickly retrieve relevant details to enhance customer experiences. Say goodbye to scattered data and disconnected systems—our CRM helps you stay organized, streamline follow-ups, and build stronger relationships with ease. Let automation do the heavy lifting while you focus on growing your business.
Our Chief Automation Officer
For the past 20 years, I’ve been at the forefront of building automations and scaling eCommerce brands, helping small businesses streamline operations and achieve sustainable growth. From optimizing digital infrastructure to implementing AI-driven efficiencies, I’ve developed and executed strategies that maximize profitability, enhance customer experiences, and drive long-term success. My expertise in automation, product strategy, and business process optimization has helped companies transform their operations and scale with confidence.
Now, I’m focused on bringing these same high-impact solutions to other small businesses. By leveraging cutting-edge AI, workflow automation, and data-driven decision-making, I help SMBs simplify their processes, reduce costs, and unlock new revenue opportunities. Whether it’s integrating seamless technology or refining business strategies, my mission is to empower entrepreneurs with the tools and systems they need to scale efficiently and stay competitive in an evolving digital landscape.
Our Frequently Asked Questions
What does the operating system cost?
We custom tailor solutions for every small business. To find out how we can provide immediate impact, book a demo with us today.
Can I cancel anytime?
Absolutely. We offer flexible pricing and terms - with zero contracts and long-term agreements. If we are not adding value to your business, we do not want to bill your a recurring fee.
How long does implementation take once I sign up?
Your account will be setup within 24 hours for you to login. Depending on what services are agreed upon, implementation can take from 7 - 14 business days. We strive to deliver quicker, but we believe it is better to underpromise and over deliver.
Can SMB OS integrate with my current systems?
Our technical team strives to make your small business operations system as seamless as possible. When we have your demo call, we will ask what current tools you are utilizing - and recommend possible solutions and automations.
What if I need support?
If you are in need of support we ask that you email us at [email protected]. Your subscription includes dedicated support; we are here to answer any questions you may have and build our your small business operating system together!
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