Carlos Franco is the founder of SMBOS and a sitting Chief Automation Officer — not a former executive, not a consultant who talks about AI from the outside. Right now, today, he is deploying AI across a regional healthcare system and four other active businesses. SMBOS is built on what he learns in those deployments every single week.

What He Actually Does

Carlos’s day job involves designing and running AI-powered workflows at real operational scale — patient intake, scheduling, internal communications, reporting, compliance documentation, and more. He isn’t describing how AI could be used. He’s managing the live results, the failures, the workarounds, and the wins. That’s a different kind of knowledge than anything you get from an influencer account or a course built on demos.

Why He Teaches

The AI content landscape is full of people who make their living selling courses about AI. Carlos teaches because he runs businesses and wants other operators to have the same advantage he has — not because he needs to monetize followers. When he shares a technique in SMBOS, it’s because he used it this week, it saved real time or real money, and he thinks you can do the same thing in your context.

There’s a practical filter that comes from running real operations: you stop caring about what’s impressive and start caring about what’s useful and repeatable. That’s the filter Carlos applies to everything he posts.

What Members Get from a Real Operator

• Field reports from live AI deployments — including what broke and why
• Honest takes on which tools are worth paying for and which aren’t
• Prompts and workflows tested against real business constraints, not toy examples
• Direct answers in the community feed when your question touches something he’s dealt with
• For Owner Advisory members: direct working sessions plus a dedicated AI agent that holds your full business context between calls

Reach Carlos Directly

For team or advisory inquiries: carlos@smbos.ai or +1 239-396-6999. Based in Fort Myers, FL.