Make (Integromat)

SMBOS

Make (Integromat)

Make (formerly Integromat) is a visual automation platform that sits between Zapier’s simplicity and n8n’s power. It handles complex, multi-branch workflows with a visual canvas that shows exactly how data flows through each step — making it easier to understand and debug than the linear lists most automation tools use.

What it is

Make uses a scenario-based model: each automation is a “scenario” built on a visual canvas where you drag and place modules (triggers and actions) and draw connections between them. It has over 1,800 app integrations. Unlike Zapier’s task-based pricing (one action = one task), Make charges based on operations — each module execution — which is often cheaper for data-heavy workflows. Make also supports HTTP requests and JSON parsing natively, letting you connect to any API even without a built-in integration.

What it’s best at

  • Workflows with branching logic (if this, do that; if that, do something else)
  • Looping over arrays of data — process 50 rows from a spreadsheet in one scenario run
  • Connecting to APIs that don’t have native Zapier integrations, using HTTP modules
  • Data transformation — filtering, mapping, aggregating before passing data along
  • Error handling — Make has built-in error routes so a failed step doesn’t kill the whole workflow
  • Cost-effective automation when you move large volumes of data

How operators use it

Operators who’ve outgrown Zapier often land on Make. A common migration reason: Zapier charges per task, so a Zap that processes 1,000 orders costs 1,000 tasks; Make handles the same workflow in far fewer operations because it loops natively. Practical use cases: pull yesterday’s sales from a database, run each record through an AI enrichment step, write results to a Google Sheet, and send a summary email — all in one scenario that runs on a schedule. The visual canvas makes it easier to train staff on how an automation works compared to Zapier’s list format.

Getting started & pricing

  • Free: 1,000 operations/month, 2 active scenarios
  • Core ($9/month): 10,000 operations, unlimited scenarios, basic features
  • Pro ($16/month): 10,000 operations, full-text execution log, custom variables, priority execution
  • Teams ($29/month): Multiple users, team management

Sign up at make.com. The free tier is generous enough to build and test real workflows. The learning curve is moderate — the canvas approach takes 30-60 minutes to get comfortable with, but there’s a large library of scenario templates to start from.

Bottom line

Make hits a practical sweet spot for operators who need more than Zapier’s linear Zaps but don’t want to self-host n8n. The pricing model is genuinely better for data-intensive workflows, the visual canvas is intuitive once you’ve spent an hour with it, and the error handling is more robust than Zapier’s. If you’re currently paying for a Zapier Professional plan and running high-volume workflows, run the numbers — Make often works out significantly cheaper.

Want to actually put this to work? SMBOS members get follow-along walkthroughs and a community of operators.